Closed Action Cards

Each time ATLAS decide to close an action card, the User Voice and Participation (UVP) Team will create a social media image to show what ATLAS members said to raise the Action Card, what was done in response, and any comments given by young people when the Action Card was closed.

This page is an archive of these posts.

Action Cards from 2020 use the SYAS logo and refer to ATLAS as SYAS. SYAS was ATLAS’s previous name, see ‘Our Story’ for more information.

Action Cards from 2020

A long orange rectangle is shown with 'Action Card' written at the top. To the left of this the SYAS logo is shown. Below there are three light yellow boxs in a vertical line of equal size. Between them there are arrows showing that each box is a consecutive action: What you said, what we did, your feedback. In the bottom right there is the User voice and participation team logo. The boxes read: What you said: During Covid-19, SYAS would like their school work to be sent to them in a a SEND friendly way. For example Dyslexia friendly. What we did: The UVP team shared this action card with the PSHE and Wellbeing Lead for Healthy School. This action card has been passed onto Youth Cabinet. Your feedback: SYAS are happy to close this action card as this is being passed onto youth cabinet. SYAS would like to be kept updated with the progress

Action Card on school work during the first Covid-19 lockdown

Unfortunately this Action Card was not able to have a positive outcome due to national failings. The group chose to close this Action Card on their side and pass it onto the Surrey Youth Cabinet to follow-up why this happened.

A long orange rectangle is shown with 'Action Card' written at the top. To the left of this the SYAS logo is shown. Below there are three light yellow boxs in a vertical line of equal size. Between them there are arrows showing that each box is a consecutive action: What you said, what we did, your feedback. In the bottom right there is the User voice and participation team logo. The boxes read: What you said: SYAS would like schools to gradually open after Covid- 19, with mixture of school and online lessons. Going back into full time education could be difficult for young people. What we did: The UVP shared this action card with the PSHE and Wellbeing Lead for Healthy School. This action card has been passed onto youth cabinet. Your feedback: SYAS are happy to close this action card. "Happy to close as it has been passed onto youth cabinet but would still like updates"

Action Card on returning to school after the first Covid-19 lockdown

Unfortunately this Action Card was not able to have a positive outcome due to national failings. The group chose to close this Action Card on their side and pass it onto the Surrey Youth Cabinet to follow-up why this happened.

A long orange rectangle is shown with 'Action Card' written at the top. To the left of this the SYAS logo is shown. Below there are three light yellow boxs in a vertical line of equal size. Between them there are arrows showing that each box is a consecutive action: What you said, what we did, your feedback. In the bottom right there is the User voice and participation team logo. The boxes read: What you said: SYAS have highlighted that they would like quicker responses to action cards. SYAS have raised that some action cards have taken over 4 months for a response. What we did: The UVP do recognise that action cards are taking a while to process. The UVP team will continue to build on relationships with Surrey County Council SEND colleagues to try and close these quickly. Your feedback: SYAS are happy to close this action card.

Action Card relating to the need for quicker responses to Action Cards

The UVP Team created a new role for an Additional Needs and Disabilities Participation Officer. This has enabled the team to have a stronger focus on additional needs and disabilities, which decreased the time taken for Action Cards responses.

A long orange rectangle is shown with 'Action Card' written at the top. To the left of this the SYAS logo is shown. Below there are three light yellow boxs in a vertical line of equal size. Between them there are arrows showing that each box is a consecutive action: What you said, what we did, your feedback. In the bottom right there is the User voice and participation team logo. The boxes read: What you said: SYAS would like to continue meeting virtually once a month after lockdown and Covid-19. What we did: SYAS are able to continue meeting virtually after the Covid-19 pandemic and lockdown. Your feedback: SYAS are happy to close this action card. SYAS are looking forward to continuing the virtual sessions. "I wish SYAS was more frequent and virtual session lets US do this!"

Action Card on the continuation of virtual ATLAS group sessions

Virtual ATLAS will now continue to run post-pandemic.

A long orange rectangle is shown with 'Action Card' written at the top. To the left of this the SYAS logo is shown. Below there are three light yellow boxs in a vertical line of equal size. Between them there are arrows showing that each box is a consecutive action: What you said, what we did, your feedback. In the bottom right there is the User voice and participation team logo. The boxes read: What you said: SYAS would like to know when the groups can meet physically, face to face. SYAS are confused as they can see Youth Workers face to face but cannot see the UVP Team. SYAS would like to know why. What we did: The UVP are currently unable to meet SYAS due to the current pandemic and the social distancing rules in place. The UVP team will update SYAS if anything changes. Your feedback: SYAS are happy to close this action card.

Action Card on face-to-face meetings

ATLAS agreed to close this card as long as the UVP Team continue to keep them up to date on any developments regarding Surrey County Council’s Covid-19 policies that impact the ability for in-person groups to resume.

A long orange rectangle is shown with 'Action Card' written at the top. To the left of this the SYAS logo is shown. Below there are three light yellow boxs in a vertical line of equal size. Between them there are arrows showing that each box is a consecutive action: What you said, what we did, your feedback. In the bottom right there is the User voice and participation team logo. The boxes read: What you said: SYAS would like more information about anxiety and emotional, welling and mental health support services for young people in Surrey. What we did: The UVP created a document which explain about anxiety and also tips to help with anxiety. SYAS will also be practicing grounding techniques in group. Your Feedback: SYAS were happy to close this action card.

Action Card on emotional wellbeing and mental health support

The UVP Team created a supporting document on mental health which the members found really helpful. The Team now continues to share information relating to emotional wellbeing and mental health support on ATLAS social media.

A long orange rectangle is shown with 'Action Card' written at the top. To the left of this the SYAS logo is shown. Below there are three light yellow boxs in a vertical line of equal size. Between them there are arrows showing that each box is a consecutive action: What you said, what we did, your feedback. In the bottom right there is the User voice and participation team logo. The boxes read: What you said: SYAS would like to know more about Dyslexia and for the UVP Team to do more posts on social media about it. Including what the procedure is if you think you have Dyslexia. What we did: The UVP Team created a blog on what Dyslexia is, this is available on the SYAS website. The UVP Team also shared with SYAS, Surrey's Dyslexia policy. You feedback: SYAS were happy to close this action card. "Really happy with all actions taken"

Action Card on Dyslexia

Alongside Dyslexia Awareness week, the UVP Team released a lot of content relating to definitions of Dyslexia, support available and Surrey policies. The group reported being happy with the actions taken.

A long orange rectangle is shown with 'Action Card' written at the top. To the left of this the SYAS logo is shown. Below there are three light yellow boxs in a vertical line of equal size. Between them there are arrows showing that each box is a consecutive action: What you said, what we did, your feedback. In the bottom right there is the User voice and participation team logo. The boxes read: What you said: SYAS would like Makaton training. SYAS also feel Makaton training should be compulsory in schools. What we did: The UVP team are now doing Makaton trraining in SYAS, there is an extra 30 minutes on the end of each session for young people to learn Makaton. Your Feedback: SYAS are happy to close this action card.

Action Card relating to learning Makaton

Makaton is now regularly taught in ATLAS sessions!